SK Prints

Customer Care

DELIVERY POLICY

Highlights

• Cash on Delivery not available
• Delivery charges depend on the location and weight of the order
• 2-5 business days for deliveries to Metro-cities (Bangalore, Chennai, Delhi, Kolkata & Mumbai)
• 5-10 business days for deliveries to rest of India

If there is any conflict between this Delivery Policy and the Online Terms and Conditions, the Online Terms and Conditions will prevail and will apply in respect of all products sold through the SK Prints website.

Courier Delivery Deliveries will be performed by a professional courier company engaged by SK Prints. The delivery service is available from 10 am until 8 pm during weekdays only, and no deliveries will be made on weekends or public holidays. We recommend that you use your office address as your physical delivery address if you are not at home during the week. You may be required to sign for delivery and provide a valid form of identification when your order is delivered. If you are not available to take delivery of your order, we will attempt either one or two more deliveries to the physical address that you provided during the online ordering process and, if still unsuccessful, the courier company, acting on SK Prints behalf, will call you to arrange, in its sole and absolute discretion, for either a further delivery attempt to be made or for you to collect your order from the courier company. In the event that SK Prints and/or its duly appointed courier company is unable to contact you, despite all reasonable attempts to do so, using the contact details and/or physical delivery address that you provided during the ordering process, we reserve the right to cancel your order and refund to you the money already paid to SK Prints, less SK Prints reasonable administration charges including the cost incurred by us for repeatedly attempting to deliver your order and for arranging for the return of your order.

Viewing your order status

To ascertain the status of your order, please view your order status under ‘My Account’.

Delivery Times

Our delivery times will vary between 2-10 working days depending on the location and serviceability. While SK Prints is firmly committed to delivering your order within the estimated delivery times, we are unable to guarantee that all orders will be delivered within the stipulated time frame due to unforeseen reasons.

Costs

There is a delivery fee of depending on the products weight ordered. SK Prints, in its sole discretion, may determine that your delivery address is in a remote area and may, upon you placing your online order, request payment of an additional delivery fee. Should you object to an additional delivery fee being payable, you will still have the choice to withdraw your order. Calculating Delivery Cost: Find your delivery fees simply by entering your delivery address in the SK Prints website’s checkout page, and the SK Prints site will calculate the delivery fees for you.